Eastern & Oriental Hotel, Penang
The Eastern & Oriental, popularly known as the E&O, is an all-suite luxury hotel and the only one with a seafront in the George Town UNESCO World Heritage Site. Even with the passage of time, this unique hotel continues to shine as a testament to the grand elegance of the British colonial era, the embodiment of both a special time and a special place. E&O offers you facilities and a variety of exclusive privileges, making it an even more delightful experience for you to stay at E&O.
Benefits & Privileges
Room Categories
(For more information on room categories, please visit https://www.eohotels.com/suites/)
Benefits & Privileges
1. HERITAGE WING
The Eastern & Oriental Experience
All guests staying in the Heritage Wing will receive the following courtesies:
| Benefits & Privileges | Room Category |
|---|---|
| Complimentary breakfast for up to 2 persons at Sarkies / Palm Court / Planters Lounge | Superior Suite/Georgetown Suite/Deluxe Suite/Premier Suite/Straits Suite/Writers Suite/Pinang Suite |
| Complimentary use of high-speed internet (Wi-Fi) | Superior Suite/Georgetown Suite/Deluxe Suite/Premier Suite/Straits Suite/Writers Suite/Pinang Suite |
| Complimentary beverages in-suite minibar | Superior Suite/Georgetown Suite/Deluxe Suite/Premier Suite/Straits Suite/Writers Suite/Pinang Suite |
| 1 bottle of house wine and snacks upon arrival | Superior Suite/Georgetown Suite/Deluxe Suite/Premier Suite/Straits Suite/Writers Suite/Pinang Suite |
| Evening canapes and drinks in The Cornwallis (6pm – 7pm) | Superior Suite/Georgetown Suite/Deluxe Suite/Premier Suite/Straits Suite/Writers Suite/Pinang Suite |
| Personal coffee machine in-suite | Superior Suite/Georgetown Suite/Deluxe Suite/Premier Suite/Straits Suite/Writers Suite/Pinang Suite |
| Exclusive use of the Heritage Wing pool | Superior Suite/Georgetown Suite/Deluxe Suite/Premier Suite/Straits Suite/Writers Suite/Pinang Suite |
| Complimentary fruit basket upon arrival | Straits Suite/Writers Suite/Pinang Suite |
| Laundry/pressing service (3 pieces per stay) | Straits Suite/Writers Suite/Pinang Suite |
2. VICTORY ANNEXE
The Victory Annexe Experience
All guests staying in the Victory Annexe will receive the following courtesies:
| Benefits & Privileges | Room Category |
|---|---|
| Complimentary breakfast for up to 2 persons at Sarkies / Palm Court / Planters Lounge | Corner Suites/Studio Suites |
| Complimentary use of high-speed internet (Wi-Fi) | Corner Suites/Studio Suites |
| Personal coffee machine in-suite | Corner Suites/Studio Suites |
| Complimentary non-alcoholic beverages in-suite minibar | Studio Suites |
| Complimentary beverages in-suite minibar | Corner Suites |
| 1 bottle of house wine and snacks upon arrival | Corner Suites |
| Evening canapes and drinks in The Cornwallis (6pm – 7pm) | Corner Suites |
| Exclusive use of the Heritage Wing pool | Corner Suites |
| Laundry/pressing service (3 pieces per stay) | Corner Suites |
Terms & Conditions
- Rates are subject to 10% Service Charge and 6% prevailing Service Tax.
- Rates are subject to Local Government Fee of RM3.00nett per room per night.
- Rates are subject to Tourism Tax of RM10.00nett per room per night (applicable to all foreign guests excluding Permanent Residents of Malaysia with MyPR card).
- All rates quoted in Ringgit Malaysia (RM) and are subject to suite availability. Payments are to be in Malaysian Ringgit (RM) only.
- The hotel reserves the right to adjust contract rates and its terms & conditions without prior notice in the event of unforeseen circumstances or tax alteration by the government and service charge amendments.
- For the 3rd sharing adult or child of 13 years and above sharing a suite with parents, an additional charge of RM350++ per person per night will be levied. This rate includes one (01) extra bed with one (01) breakfast and access to The Cornwallis. Only one (01) extra bed can be accommodated per suite. This rate is subject to 10% service charge and 6% prevailing service tax.
- Studio Suites: For the 3rd sharing adult or child of 13 years and above sharing a suite with parents, an additional charge of RM200++ per person per night will be levied. This rate includes one (01) extra bed with one (01) breakfast. Only one (01) extra bed can be accommodated per suite. This rate is subject to 10% service charge and 6% service tax.
- Corner Suites: For the 3rd sharing adult or child of 13 years and above sharing a suite with parents, an additional charge of RM350++ per person per night will be levied. This rate includes one (01) extra bed with one (01) breakfast and access to The Cornwallis. Only one (01) extra bed can be accommodated per suite. This rate is subject to 10% service charge and 6% service tax.
- Check-in time is after 15:00 hrs and check-out time is 12:00 hrs. Suites may be extended until 18:00 hrs at a minimal charge of 50% of the Corporate Suite Rate, subject to availability. After 18:00 hrs, rooms will be charged at the full rate.
- We recommend that all suite reservations be guaranteed (pre-payment by cash or credit card). Please note that reservations without guarantee will only be held until 18:00 hrs on the day of expected arrival.
- A one-night suite charge will be levied for “No-Show” on the schedule arrival date.
- A peak season surcharge of RM200.00++ per suite per night will be levied during the following dates:-
* 19 – 29 January 2023
* 20 December 2023 – 4 January 2024 - Members are required to quote the Malaysian Institute of Accountants during reservation and present the MIA Membership Privilege e-Card for verification upon check-in.
- The hotel reserves the right to adjust contract rates and its terms & conditions without prior notice in the event of unforeseen circumstances or tax alteration by the Government and service charge amendments.
